How Sharp-Elbowed Uber Is Trying to Make Nice

Wall Street Journal
February 2, 2015

Uber Technologies Inc. has followed a pugnacious expansion strategy as it rolled into 277 cities around the world, sometimes skirting local laws and daring regulators to stop the smartphone-based car service.

But as fierce challenges from regulators and taxi operators pile up from Portland, Ore., to Paris to Phuket, Thailand, executives at the San Francisco company are trying a new tactic: compromise and diplomacy. […]